When you use the NAFAN service, we may ask you to provide personal information. NAFAN will use this information in accordance with this Privacy Policy. You are not required to provide the personal information we request. However, in many cases, if you choose not to provide it, we will be unable to offer you our products or services, nor will we be able to respond to any issues you encounter.
The following examples illustrate the types of personal data that NAFAN may collect and how we use such data:
2. What personal information do we collect
When you create an account, purchase products, download software updates and contact us, we may collect various information, including your name, mailing address, phone number, email address, contact details and preferences.
When you use NAFAN to purchase goods or gift cards, NAFAN may collect the relevant information such as the name, mailing address, email address and phone number of the above-mentioned personnel that you provide. NAFAN will use this information to meet your requirements, provide relevant products or services, or achieve anti-fraud purposes.
In some jurisdictions, to comply with the law, we may require users to provide government-issued identification, but only in a few cases, such as customs declaration forms.
4. How do we use your personal information
We will promptly notify you of the latest product releases, software updates and event forecasts. If you do not wish to appear on our mailing list, you can opt out at any time by updating your preferences.
We may use your personal information (such as email address or mobile phone number) to verify and determine the user's identity.
We may use personal information to send important notifications, such as order information related to purchases. Since this information is of great significance for your communication with the mall, you cannot refuse to receive it.
We will also use personal information for internal purposes, such as auditing, data analysis and research, to improve the products, services and communication with customers of NAFAN Mall.
5. Collection and use of non-personal information
We will also collect and use data that cannot be directly linked to any specific individual. We may collect, use, transfer and disclose non-personal information for any purpose. The following are some examples of non-personal information we may collect and how we use this information.
We will collect information such as the user's occupation, language, postal code, area code, unique device identifier, referral URL, location and time zone when using the product, so that we can better understand the customer's behavior and improve our products, services and advertisements.
We collect information about customers' activities on our website. We will summarize this information to help us provide more useful information to our customers and understand which parts of our website, products and services they are most interested in. For the purposes of this Privacy Policy, aggregated data is regarded as non-personal information.
